If due to rain, strong winds, or flat skies, we have to cancel your booking, you will not be charged if we agree to re-schedule your drone aerial filming. Your deposit is simply transferred to the new date. If the shoot is cancelled due to the weather and cannot be re-scheduled, you will not be charged. Any agreed additional costs that have been incurred on your behalf, will still be charged in full.
If a job is cancelled due to any other reason on your part with less than 48 hours notice, or you no longer require our services, your deposit is non-refundable, unless we have a pre-agreement. Any agreed additional costs that have been incurred on your behalf and not already paid, will be charged in full.
We are happy to pencil in potential aerial video and drone photography jobs for several dates whilst we watch for the very best weather conditions. However, firm bookings have to take precedence. If you have a pencilled date for that same day, we will always give you first refusal.
Due to the nature of filming, we require 50% of costs to be paid at least 48 hours in advance of filming. The balance is due just prior to final delivery, but only after you have signed off the work and are fully satisfied.
Any additional agreed costs, such as obtaining special CAA permission, or hiring in specialist equipment, must be paid in full at the time of arrangement.
We aim to take advantage of fine weather days to ensure that images are always stunning. Greater booking flexibility means we're more likely to achieve great results and exceed your expectations.
Aerial drone filming and UAV aerial photography can be affected by wind and rain, so although we carefully monitor the weather leading up to your job, we might have to cancel at short notice. Successful aerial filming and property tours require superb quality of light, so wherever possible, we avoid grey sky days too.
If you tell us the direction of the key property aspect or feature room, we will always aim to book your aerial filming at the time when the sun is in the best position.
To find out how we can help your business, call us on 0800 690 6887